Shipping Policy

• Customers will be liable for return shipping costs for alternators repaired under warranty.

• Rivasaj LLC will cover shipping costs of the alternator back to the customer after warranty repair if still inside the 1 year warranty.

• Customers outside of the continental US will be responsible for return shipping costs.

• PLEASE PACKAGE YOUR RETURN CAREFULLY TO AVOID DAMAGE FEES!

• Costs associated with repairing damage caused by return shipping will be the responsibility of the customer.

• We normally dispatch all our orders within 48-72 hours of receiving the order. We deliver the products throughout the world using our logistic partners FedEx , UPS and for domestic delivery using established Local Couriers depending upon the destination. Depending on the geographic location of the customer it may take about 3 to 12 working days to deliver the product to the customer door.